Club Carlson Visa cardsAbout Online Banking

Online Banking is very secure and we will cover any losses if there's ever any unauthorized use of your account.1 In fact, we guarantee that every scheduled payment will be processed and applied to your account on time, or we will cover any related fees.2 It is called our Online Banking Risk Free Guarantee.

Already enrolled? Log in to start managing your account.
Not an Online Banking customer yet? Enroll now it's free!


With free Online Banking, you will enjoy many great time-saving features:

Account Transactions
  • Click to Show/Hide Make a Payment
    • AutoPay/WebPay
    With Online Banking, you have the flexibility to schedule a future payment, make a same day payment or sign up for AutoPay, where your payment is scheduled on the same day each month. To make a payment:
    1. Log in to Online Banking 
    2. Select "Make A Payment" in the left-hand navigation
    3. Proceed with the payment type you would like to set up

    The cut off time for same day Web (non-AutoPay) payments varies but generally ranges between 5 pm and 8 pm CT.  Please contact Cardmember Service if you have questions about your applicable cut off time.

    PhonePay

    Making a payment over the phone is easy!  First you need to sign up for this option, and then each time you make a payment via our automated phone system, your next statement will reflect that payment. After you've set up PhonePay the first time, call Cardmember Service anytime before your payment due date—even on the due date if you call before 7 p.m. (CST). Have your Card account number handy and follow the easy payment instructions. There is no charge for a payment made through our automated phone system (consumer cards only).3 To sign up for PhonePay just call Cardmember Service.

    Mail

    Send your check or money or to:
    U.S. Bank
    Cardmember Service
    P.O. Box  790408
    St. Louis, MO 63179-0408

    Be sure to include your account number in the memo area of your check.

  • Click to Show/Hide Transfer a Balance
    • You can transfer up to 4 balances to your account.

    Note: Rewards are not awarded on Balance Transfers. It is the cardmembers' responsibility to close their own existing credit card, upon the completion of a balance transfer to a Club CarlsonSM Visa® credit card.

  • Click to Show/Hide Convenience Check
    • You can request a booklet of Convenience Checks through Online Banking. 

    Note: Available on select Club Carlson Visa products.  Club Carlson Gold Points are not awarded on Convenience Checks.

Account Preferences
  • Click to Show/Hide Go Paperless!
    • Enroll to receive online statements only where you can view up to 18 months of statements online. To enroll and stop your paper statements from being mailed to you:
    1. Log in to Online Banking
    2. Select "Online Statements" in the left-hand navigation
    3. Follow the Instructions to Enroll
  • Click to Show/Hide Stay Informed with Account Alerts
    • Account Alerts notify you of important account activity, such as a low available balance or when a payment is due. You can set-up these alerts and select where you would like an email or text message notification delivered. Standard text messaging rates may apply from your mobile carrier. The following alerts are available:

    Statement and Payment Alerts
    Online Statement Available
    Payment Due
    Payment Overdue
    Payment Posted

    Transaction Alerts
    Suspicious Transaction
    Transaction Dollar Amount
    Credit Posted
    Debit Posted

    		 Account Balance Alerts
    Available Credit
    Balance Exceeds Defined Amount
    Card Not Present
    International Transaction
  • Click to Show/Hide Security Alerts
    • Security Alerts notify you when sensitive personal information, like an ID or address, changes. These alerts do not require any set-up and are automatically delivered to your primary email address. You will be notified when the following events occur:
    • Address or phone number changes
    • Primary email address changes
    • Online Banking ID or Password changes
    • ID Shield Changes (including setup, questions and answers or image/sound and phrase changes)
    • Online Banking ID and Password were disabled due to multiple, incorrect login attempts
    • Login Assistance was requested to provide your Online Banking ID
  • Click to Show/Hide Manage Your Overdraft Protection
    • U.S. Bank overdraft protection protects your U.S. Bank Checking account from costly overdrafts by automatically transferring cash to it from your Club Carlson Visa credit card account.

Additional Features
  • Click to Show/Hide Free Experian® Credit Score
    • Cardmembers enrolled in Online Banking can now obtain their Experian Credit Score – at absolutely no cost! 

    Knowing your credit score can help you:

    • Gain a greater understanding of your financial health
    • Learn how your score works by discovering what factors impact your score
    • Implement goals to improve or maintain your score

    To access your credit score:

    1. Log in to Online Banking 
    2. Select your  Club Carlson  Visa Card
    3. Click “Know your credit score?”
  • Click to Show/Hide Request a Cardmember Agreement
    • While logged into Online Banking, you can request a copy of your Cardmember Agreement:
    1. Login to Online Banking 
    2. Select "Customer Service Center" from the left-hand navigation
    3. Select "Credit Card and Premier Line Account Options" from the options listed
    4. Select "Manage Your Credit Card or Premier Line Account" from the options listed
    5. Click on "Club Carlson Visa Card"
    6. Select "Request A Cardmember Agreement" and follow the easy steps to submit your request

    Your Agreement will be mailed to you within 7-10 business days.

  • Click to Show/Hide Special Offers
    • Receive special offers available exclusively to Online Banking customers.

Carlson Rezidor Hotel Group
 

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U.S. Bank Home  |  Privacy Pledge  U.S. Bank

We may change APRs, fees and other Account terms in the future based on your experience with U.S. Bank National Association and its affiliates as provided under the Cardmember Agreement and applicable law.

The creditor and issuer of this Card is U.S. Bank National Association, pursuant to a license from Visa U.S.A. Inc.

Subject to credit approval.

Rules for the Club Carlson Visa Program & Benefits ("Card Benefit Program")

By using your Club Carlson Visa credit card account ("Account"), you acknowledge and agree to be bound by these Card Benefit Program rules as published in the Benefit Guide. These Card Benefit Program rules are in addition and subject to additional terms and restrictions as set forth in the Cardmember Agreement ("Agreement") and the Club Carlson Program Terms and Conditions. The creditor and issuer of this Card is U.S. Bank National Association ("U.S. Bank," "we," "us," and "our"), pursuant to a license from Visa U.S.A. Inc.

Club Carlson Program:  The primary Cardmember (for Business Reward Accounts, the Cardmember who executed the application for credit) must be a Club Carlson member and the Cardmember's name must match the name on the Club Carlson account. A primary Cardmember (for Business Reward Accounts, the Cardmember who executed the application for credit) who is not an existing Club Carlson member at the time of Account application will be enrolled in the Club Carlson program as part of the Account application.  Gold Points from separately enrolled Accounts may not be combined into one Club Carlson account. 

For Business Reward Accounts, Gold Points may be earned by both the business owner (who executed the application for credit) and employees and will be pooled to one Gold Points balance at the Business level.  The business owner will have the sole authority to redeem the pooled Gold Points.  Except with respect to Gold Points earned on Accounts issued to one or more employees that are pooled to the Business level, Gold Points from separately enrolled Accounts may not be combined onto one Club Carlson account.  All Card benefits are available solely for the business owner.

Club Carlson participation, including the earning and redeeming of Gold Points and all other membership benefits and features are subject to the Club Carlson Terms and Conditions and privacy policy available at clubcarlson.com/termsandconditions. Specific benefits and services offered at individual hotels may vary, may not be available at all hotels and are subject to change. Free award nights (with no blackout dates) are for standard rooms only, are subject to availability, and the number of Gold Points required vary based on the applicable hotel category for hotel requested. 

If there is any abuse of the Card Benefit Program, failure to follow the Card Benefit Program rules, or any misrepresentation by you, all Gold Point balances, including any Gold Points not yet transferred to Club Carlson, may be forfeited without liability to you, no additional Gold Points shall accumulate, and any other Card Benefit Program benefits may be immediately discontinued. We reserve the right to approve, deny or revoke participation in the Card Benefit Program to any individual for any reason whatsoever.


1 U.S. Bank provides zero fraud liability for unauthorized transactions. Cardmember must notify U.S. Bank promptly of any unauthorized use. Certain conditions and limitations may apply.
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2 Payments are guaranteed as long as accounts are sufficiently funded, all payment information is entered correctly and the payment is scheduled to arrive by its due date.
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3 Consumer Cardholders:
While there is no charge to make a payment through our automated phone system, we may add a $10 service charge to the Purchase balance of the Account if you call us to make a payment on your Account and are assisted by a Cardmember Service Representative to make the payment. You will be provided with confirmation of the service charge before the payment transaction is authorized.

Business Cardholders:
We may add a $10 service charge to the Purchase balance of the Account if a payment is made over the phone either through our automated system or if you are assisted by a Cardmember Service Representative to make a payment.  You will be provided with confirmation of the service charge before the payment transaction is authorized.


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4 U.S. Bank does not charge a fee for mobile banking. You may be charged access fees by your carrier, dependent upon your individual plan. Web access is needed to use Mobile Banking. Check with your carrier for details on specific fees and charges.
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U.S. Bank and Club Carlson reserve the right to change, modify, restrict, waive, cancel and/or terminate the Card Benefit Program, including the Card Benefit Program rules, or any features, benefits or aspects of the Card Benefit Program at any time without prior notice.

The following are trademarks of Carlson Hotels, Inc. or its affiliates or subsidiaries: Club CarlsonSM, Gold Points®, Radisson®, Radisson Blu®, Park Plaza®, Park Inn®, and Country Inns & Suites By CarlsonSM

© 2013 Carlson Hotels, Inc. and U.S. Bank National Association